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Customer Happiness

Customer Happiness Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for ... Show more
  • Description
  • Curriculum
  • Reviews

Overview: Customer Happiness

Customer Happiness teaches you everything on the topic thoroughly from scratch so you can get a professional certificate for free to showcase your achievements in your professional life. This Customer Happiness is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

 

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

 

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

 

Accredited by CPD
Instant e-certificate and hard copy dispatch by next working day
Fully online, interactive course with Professional voice-over
Self-paced learning and laptop, tablet, smartphone friendly
24/7 Learning Assistance
Discounts on bulk purchases
 

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping costs $5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

 

Accreditation

All of our courses, including this Customer Happiness, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Module 01: Introduction to Customer Relationship Management (CRM)
Module 02: Deepening Customer Relationship
Module 03: Handling Customer Complaints
Module 04: Identifying and Addressing Customer Needs
Module 05: Establishing Your Attitude
Module 06: In-Person Customer Service
Module 07: Giving Customer Service over the Phone
Module 08: What’s Different about Good Customer Service?
OIP (9)
Course details
Duration 1 Week
Level Beginner
12 Months
Intended audience

Who should take the course?

Anyone with a knack for learning new skills can take this Customer Happiness. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

 

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