Conflict Management Training Course

This Conflict Management Training Course in the workplace training course is designed to train HR professionals, managers and those responsible ... Show more

Instructor

Ade Ola

Overview: Conflict Management Training Course

The Conflict Management Training Course is designed to provide learners with the skills, knowledge and credentials to become successful Conflict Management Training Course professionals. It is ideal for aspiring Conflict managers and those who work in Conflict Management Training Courses looking to work their way up towards the management level.

This comprehensive course covers training in all areas of Conflict Management Training Course, from attracting candidates to effective training practices. It also includes step-by-step guidance on employee recruitment and selection procedures. You will learn how to write a performance appraisal, manage employee termination, and explore a range of essential responsibilities of the Conflict Management Training Course

UK employment law will also be discussed in detail, exploring both employee and employer’s rights. Not only you will learn the basics of human resource management, but also you will learn how to motivate employees and promote a positive workplace culture.

Accredited by CPD

Instant e-certificate and hard copy dispatch by next working day

Fully online, interactive course with audio voiceover

Developed by qualified professionals

Self-paced learning and laptop, tablet, smartphone-friendly

24/7 Learning Assistance

Discounts on bulk purchases

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping cost £5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

Assessment

At the end of the course, there will be an online assessment, which you will need to pass to complete the course. Answers are marked instantly and automatically, allowing you to know straight away whether you have passed. If you haven’t, there’s no limit on the number of times you can take the final exam. All this is included in the one-time fee you paid for the course itself.

Module One: Getting Started: In module one, we will take a look at the definition of confrontation and conflict resolution, and what constitutes workplace conflict.

Module Two: An Introduction to Conflict Resolution: In module two, we will explore a number of case studies on the theory of conflict resolution in the workplace.

Module Three: The Thomas-Kilmann Instrument: In module three, we will be introduced to the Thomas-Kilmann Conflict Mode Instrument and how to apply his theories of assertiveness and cooperativeness in the workplace.

Module Four: Creating an Effective Atmosphere: In module four, we will take an in-depth look at how to create a working environment that encourages positive collaboration and champions inclusivity

Module Five: Creating Mutual Understanding : In module five, we will look at tools, techniques and strategies for problem-solving and creating a mutual understanding in teamwork.

Module Six: Focusing on Individual Needs: In module six, we will be focusing on conflict resolution in terms of individual needs.

Module Seven: Getting to the Root Cause: In module seven, we will learn about the root causes of workplace conflict and typical situations in which workplace conflict occurs.

Module Eight: Generating Options : In module eight, we will take an in-depth look at conflict resolution techniques and will develop essential problem-solving, analytical and strategic thinking skills.

Module Nine: Building a Solution: In module nine, we will learn how to create an effective conflict resolution plan and framework.

Module Ten: the Short Version of the Process: In module 10, we explore a brief overview of the conflict management process and its fundamental stages.

Module Eleven: Additional Tools: In this final module, we will explore essential tools for effective conflict workplace management.

Please, login to leave a review