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Customer Success Manager

Customer Success Manager teaches you everything on the topic thoroughly from scratch so you can get a professional certificate for ... Show more
Instructor
Ade Ola
12 Students enrolled
  • Description
  • Curriculum
  • Reviews

Overview: Customer Success Manager

Customer Success Manager Course teaches you everything on the topic thoroughly from scratch so you can achieve a professional certificate for free to showcase your achievements in professional life. This Customer Success Manager Course is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

 

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

 

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

 

Accredited by CPD
Instant e-certificate and hard copy dispatch by the next working day
Fully online, interactive course with Professional voice-over
Self-paced learning and laptop, tablet, smartphone friendly
24/7 Learning Assistance
Discounts on bulk purchases
 

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping costs $5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

 

Accreditation

All of our courses, including this Building Information Modelling Course, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Module 01: Introduction to Customer Service
Module 02: What’s Different about Good Customer Service?
Module 03: Introduction to Customer Relationship Management (CRM)
Module 04: CRM Fundamentals
Module 05: CRM Strategies
Module 06: Data Analysis in CRM
Module 07: CRM Databases
Module 08: Deepening Customer Relationship
Module 09: Handling Customer Complaints
Module 10: Future of CRM
Module 11: Customer Service Communication Strategies
OIP (3)
Course details
Duration 3 Weeks
Level Advanced
6 Months
Intended audience

Who should take the course?

Anyone with a knack for learning new skills can take this Customer Success Manager Course. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

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