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Customer Service Training

Become capable of taking your business potential to the next level and building an outstanding retail reputation with this Customer ... Show more
Instructor
Ade Ola
32 Students enrolled
  • Description
  • Curriculum
  • Reviews

Overview: Customer Service Training

 

Customer Service Training teaches you everything on the topic thoroughly from scratch so you can get a professional certificate for free to showcase your achievements in your professional life. Customer Service Training is a comprehensive, instructor-guided course, designed to provide a detailed understanding of the nature of the related sector and your key roles within it.

 

To become successful in your profession, you must have a specific set of skills to succeed in today’s competitive world. In this in-depth training course, you will develop the most in-demand skills to kickstart your career, as well as upgrade your existing knowledge & skills.

 

The training materials of this course are available online for you to learn at your own pace and fast-track your career with ease.

 

Accredited by CPD
Instant e-certificate and hard copy dispatch by the next working day
Fully online, interactive course with Professional voice-over
Self-paced learning and laptop, tablet, smartphone friendly
24/7 Learning Assistance
Discounts on bulk purchases

 

Certification

Once you’ve successfully completed your course, you will immediately be sent a digital certificate. Also, you can have your printed certificate delivered by post (shipping costs $5.99). All of our courses are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field. Our certifications have no expiry dates, although we do recommend that you renew them every 12 months.

 

Accreditation

All of our courses, including this Customer Service Training, are fully accredited, providing you with up-to-date skills and knowledge and helping you to become more competent and effective in your chosen field.

Module 01: Introduction to Customer Service
Assessment Module 01
Module 02: Characteristics of Good Customer Service
Assessment Module 02
Module 03: Customer Relationship Management
Assessment Module 03
Module 04: Communicate with Customers
Assessment Module 04
Module 05: Handling Customer Complaints
Assessment Module 05
Module 06: Problem Solving Over Phone
Assessment Module 06
Module 07: Improving Customer Service
Assessment Module 07
1R
Course details
Duration 2 weeks
Level Intermediate
12 Months
Intended audience

Who should take the course?

Anyone with a knack for learning new skills can take this Customer Service Training. While this comprehensive training is popular for preparing people for job opportunities in the relevant fields, it also helps to advance your career for promotions.

 

LearnedPortal is here with UK Accredited CPD Courses for your Up-skills. Professional Development is not made easy. You can now get certified from the comfort of your home by a well-recognised Institution of Learning.

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